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May 04, 2022
What is included with the transfer price?
Written by Kathy Camat
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May 04, 2022
How can I find out where my order will ship to?
Written by Kathy Camat
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May 04, 2022
How long does shipping take?
Written by Kathy Camat
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May 04, 2022
Can I have my order shipped to a P.O. Box?
Written by Kathy Camat
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May 04, 2022
What do the shipping charges include?
Written by Kathy Camat
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April 28, 2023
Who do I contact if I have questions regarding my Amazon order?
Written by Kathy Camat
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April 28, 2023
Why doesn’t my Capture.com coupon work on my Amazon order?
Written by Kathy Camat
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April 28, 2023
If I ordered a Time Capsule on Amazon, do I still need to activate it on Capture.com?
Written by Kathy Camat
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April 28, 2023
How do I get a refund on my Amazon order?
Written by Kathy Camat
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April 28, 2023
I ordered a Time Capsule on Amazon and didn’t receive it. What do I do?
Written by Kathy Camat
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May 03, 2022
Custom Order Price List
Written by Jaime Wu
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May 03, 2022
Time Capsule Price List
Written by Jaime Wu
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May 03, 2022
Pricing & Shipping
Written by Camhoa Chau
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March 15, 2022
Does Capture store a backup of my digitized memories?
Written by Kathy Camat
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March 15, 2022
How long will Capture have access to my Google Photos account?
Written by Kathy Camat
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March 15, 2022
How does Capture keep my digitized memories safe and secure?
Written by Kathy Camat
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March 15, 2022
How can I change the media date of the digitized memories once it has been added to Google Photos?
Written by Kathy Camat
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March 15, 2022
How can I change the album title once it has been added to Google Photos?
Written by Kathy Camat
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March 15, 2022
How can I upload my digitized memories to my Google Photos library if I did not originally choose the option?
Written by Kathy Camat
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March 15, 2022
What do I get with my order?
Written by Kathy Camat
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March 15, 2022
How can I change the Google account that is tied to my digitized memories?
Written by Kathy Camat
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March 15, 2022
What Google Photos library will my digitized memories be automatically transferred to?
Written by Kathy Camat
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March 15, 2022
How do I update the email addresses that I will be sharing my digitized memories with?
Written by Kathy Camat
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March 15, 2022
How can I share my digitized memories?
Written by Kathy Camat
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March 15, 2022
What if I don't have a Google Photos account?
Written by Kathy Camat
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March 15, 2022
Can I download my digitized videos and photos?
Written by Kathy Camat
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March 15, 2022
Will my video and photo quality be the same on Google Photos?
Written by Kathy Camat
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March 15, 2022
When can my digitized memories be added to Google Photos?
Written by Kathy Camat
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March 15, 2022
How do I add my digitized memories to Google Photos?
Written by Kathy Camat
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March 15, 2022
What are the benefits of adding my memories to Google Photos?
Written by Kathy Camat
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December 01, 2021
Can foreign tape formats be transferred?
Written by Quinn Kennedy
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December 01, 2021
Can i transfer copyrighted footage?
Written by Quinn Kennedy
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December 01, 2021
How do I place an order for a Time Capsule?
Written by Quinn Kennedy
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December 01, 2021
What if I have a concern about my Time Capsule?
Written by Quinn Kennedy
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December 01, 2021
How does it work?
Written by Quinn Kennedy
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December 01, 2021
What is a Time Capsule?
Written by Quinn Kennedy
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December 01, 2021
Can the audio from my film reels be transferred?
Written by Quinn Kennedy
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December 01, 2021
How do I access MemoryCloud?
Written by Quinn Kennedy
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December 01, 2021
How do I activate my Digital Copy?
Written by Quinn Kennedy
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December 01, 2021
What can I do with my Digital Copy?
Written by Quinn Kennedy
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November 22, 2021
What if I am not satisfied with my order?
Written by Kathy Camat
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November 22, 2021
What if I would like to return my Time Capsule?
Written by Kathy Camat
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September 23, 2021
What if I have more items to convert?
Written by Cursor
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September 23, 2021
How can I view my videos and photos in my Google Photos account?
Written by Cursor
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September 23, 2021
What is the purpose of the Time Capsule?
Written by Cursor
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September 23, 2021
How long will it take to get my digitized memories?
Written by Cursor
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September 23, 2021
Will my original items be returned?
Written by Cursor
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September 23, 2021
Can you process my videotape if it is damaged?
Written by Cursor
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September 23, 2021
What happens if you are unable to process my media?
Written by Cursor
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September 23, 2021
What if my items exceed the value of my Time Capsule?
Written by Cursor
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