Your Time Capsule is Activated!

You are ready to send your time capsule. We've sent you an email with your order number.




Pack & Ship Instructions
1. Place your labeled media in the padded bag, seal it, and pack it into your Time Capsule.
2. Seal the box with the tape strip and affix the FedEx return label (even if your guide says UPS).
3. Drop off at a FedEx location, hand it to a team member, and keep your receipt.

Lost your box or labels? Here's what to do >

Before You Ship

Print Shipping Label

If you've had your Time Capsule for over a year or simply need a new prepaid shipping label.

Print Media Labels

Lost your labels? Print new ones to cut and tape directly to your media.

Customize Your Order

Add titles to your media and customize your experience in Google Photos.

EDIT

How To Prepare Your Time Capsule

1 GATHER YOUR MEDIA

Collect the pieces of media you wish to digitize. Organize each media type in your desired viewing order. The purchase price of your TimeCapsule includes digital transfer of included items and the selected output(s). You may transfer additional items for an added charge as indicated on the barcode stickers

Important:

  • Videotapes do not need to be rewound
  • Small film reels will be combined onto a larger 400' reel for processing; empty original reels will be returned to you with your order
  • Photo albums and slide carousels are not accepted
2 LABEL

Included Items   What is an Item?  

Place one Included Item barcode sticker on each item.

Additional Items

You can send additional items for a discounted price. Simply label each extra item with an Additional Item barcode sticker.

Important:

  • Apply item barcodes to the individual videotape
  • Apply item barcodes to the film reel in desired viewing order
  • Separate prints, slides, and negatives by type in desired viewing order, place them in an envelope or small bag, and affix one item barcode to the outside
3 UPGRADE

In addition to your selected output(s), you can upgrade your Time Capsule by adding a USB, DVD, or Enhanced Content. Simply place the appropriate Upgrade label on the designated area of your box.

Want to see what upgrades cost? View Time Capsule Upgrade Pricing ›

4 ACTIVATE

When you are ready to send in your media, use your Activation Code from your Media Tracking Barcode sheet to Activate your Time Capsule. Activating your Time Capsule will let us know that your order is on its way.

5 PACK & SHIP

Follow these steps to prepare your Time Capsule for shipping:

  Insert your barcoded items into the padded media bag and securely seal the bag.

  Insert the padded media bag into your Time Capsule.

  Seal the box with the provided tape strip.

  Affix the provided Fedex shipping label to your Time Capsule where indicated.

You are now ready to drop off your Time Capsule at your local Fedex Drop Off location. Hand your package to a Fedex representative, and make sure to ask for and retain your receipt.

Find a Fedex Drop Off location >
6 LOST YOUR TIME CAPSULE?

If you’ve misplaced your Time Capsule or shipping materials, don’t worry—you can still send in your memories! Here’s how to replace what you need:

  1. Media Labels
    Use our printable labels to organize and label your media items. Simply cut them out and tape them directly to your tapes, films, or photos. We’ve also included Additional Media and Upgrade labels in case you’re adding items or selected extras.

    👉 You’ll find the printable labels in the Before You Ship section above.
  2. Shipping Label
    Lost your original return label? No problem.

    👉 You can reprint your prepaid label from the Before You Ship section above.
  3. Use Your Own Box and Padding
    You don’t need the original Time Capsule box—just use:
    • A sturdy cardboard box (remove or cover any old shipping labels)
    • Plenty of padding (like bubble wrap, foam, or newspaper) to protect your media.
    • Avoid using Hazmat-labeled boxes, as they may be delayed or rejected by the shipper.

Not sure how to pack everything up?
Follow the steps above for help gathering, labeling, upgrading, and safely shipping your media.